FAQS

Check out our FAQ to find answers to the most frequently asked questions.

1. What are the opening hours of the Eclectik hub?

We are open Monday to Friday from 9 am to 9 pm.

2. How do I reserve the multi-purpose space?

You can reserve your space online via our website or by contacting us directly by email at reservations@hubeclectik.com

3. What types of events can you host?

Our space is designed to host workshops, conferences, team building activities, team meetings, corporate events, photo shoots, and content creation projects.

4. What equipment is included in the space rental?

You can refer to the page Equipment to consult the list of available equipment and accessories.

5. What are the rental rates?

Our basic rental rates (without staff or coordination) are designed to offer maximum flexibility according to your needs. The rental time includes the installation and dismantling period:

4 hour block: $400
8 hour block: $700
12 hour block: $1000

These time blocks allow you to plan your event with the peace of mind that everything will be ready on time. For any specific request or additional service, please contact us to obtain a personalized quote.

6. Do you offer additional services for events?

Yes, we offer complementary services such as:
Caterer/Bar staff and services/Coordination/Production (technical)/Photos/Videos

7. Do I need a liquor license to organize an event?

No, you do not need a liquor license to organize an event with us.

8. Is the space accessible for people with reduced mobility?

No, our space is not accessible for people with reduced mobility, unfortunately. We do not have an elevator and are located on the first floor.

9. What are the space configuration options?

Our space is flexible and can be configured according to your specific needs, whether standing, sitting, or for outdoor events in our courtyard. We will be happy to discuss with you to meet your needs.

10. Is it possible to visit the space before reserving it?

Yes, we offer visits by appointment. Please contact us to schedule your visit.

11. What are the terms of payment?

We accept payments by credit card, check and bank transfer. A security deposit of $150 is required to reserve.

12. Are there restrictions on the use of space?

We ask all our customers to respect the rules of the space, especially with regard to noise, respect for equipment and cleanliness. Additional details will be provided upon booking.

13. How do I cancel my reservation?

You can do it directly on the site if you booked online. Cancellation requests should be sent by email to reservations@hubeclectik.com

Cancellations made more than one week before the event will receive a full refund or credit toward a future booking.

Cancellations between 4 to 6 business days before the event will receive a 50% refund.

Cancellations within three business days before the event will not be refunded.

14. Is there a security deposit required to use the space?

Yes, we do not require a security deposit of $150 for the use of the space.

15. Who is responsible for cleaning up after the event?

Tenants are responsible for returning the space to its original condition. All furniture and accessories should be put back in place, and waste should be placed in the designated trash cans. Additional charges may apply if cleaning is not done properly.

16. Is it possible to deliver equipment before the day of the event?

Yes, please discuss your requirements with us prior to booking to ensure we can accommodate delivery.

17. Do you have parking?

We do not offer reserved parking, but there is street parking nearby.

18. Can I use the space for private events?

Yes, our space can be configured to host various types of private corporate events.

19. Is there rental equipment available?

Yes, we have audiovisual equipment available for rent. Any damage or loss of equipment during the reservation period will be at your expense.
See the list of equipment available here

If you have any further questions, feel free to contact us directly. We are here to help you make your event a success!

Contact us